Colour analysis and brand size charts: common questions

A digital atelier: you show a piece from an online store, and five AI masters tell you whether it works and which size to get. Tailor Leo names your size in that brand, colorist Mark says whether the tone flatters your face, and stylist Nika suggests ways to style it. Photographer Kris prints an image of you wearing that piece, while shopper Anton can assemble a full look from real items upon request. We walk through a session step by step in our dedicated article.

Link to this answer

Yes, as a still image rather than a mirror. From your photos and the item's picture, photographer Kris creates a single image of you wearing that piece: it shows how the garment might look on you. Alongside it, the masters evaluate size and color as well as silhouette. There is no video try-on or mirror feature in 10of10.

Link to this answer

Yes. Upload a photo of the clothing item instead of a store link, and the masters will evaluate it on you. A session begins only when the image features wearable goods: clothing or footwear.

Link to this answer

Partially. AI can look at a specific garment on you and say whether it suits you, what size to pick and how to wear it: that is how the 10of10 masters work. However, they are AI characters with distinct personalities, not in-person stylists. They cannot alter clothes physically or accompany you to a shopping mall.

Link to this answer

Yes, and that is what matters most. Three masters give ratings from 1 to 10: Nika, Mark and Leo. The overall score is a simple average, and a low rating stays low: no one inflates it to flatter you. If the item does not work, the masters will suggest alternatives instead of praising it.

Link to this answer

Yes, if you ask. Shopper Anton tracks down real items from online stores: a capsule around your piece for an occasion, matching items to go with it, alternatives when a cut fails, or similar picks from other brands. Each card leads straight to the store page where the purchase takes place.

Link to this answer

Around half a minute before the first words: during this time the atelier reads the page and prepares its review, then the stylist begins. Each next master joins roughly one second after you tap their tab. The image of you in the piece is ready in about a minute and a half to two minutes, and the shopper's first picks arrive around 35 seconds after asking.

Link to this answer

Take three measurements (chest and waist along with hips) and check them against the size chart of that specific brand, rather than trusting the letter on your favorite top. In 10of10, tailor Leo handles this comparison: he estimates your measurements from photos and uses that brand's exact table.

Link to this answer

Because there is no mandatory standard sizing system across the EU, so each brand creates its own chart. According to official tables, a women's M in Zara and Reserved is built for a 90 cm chest, in Sinsay for 92, and in Mohito for 94. With a 94 cm chest, you wear an L in Zara but an M in Mohito.

Link to this answer

This is a recommendation rather than an absolute promise. Leo estimates chest and waist, plus hips, from two full-length photos and your height: three runs, taking the median. He then checks those numbers against the brand chart, either from the product page or our chart collection. Estimating from photos remains a visual guide rather than a tape measurement, so you can adjust the numbers manually.

Link to this answer

Send a single photo of your face taken in daylight. Colorist Mark will determine your undertone and seasonal color type, such as clear winter, and build your personal palette. The same photo always yields the same undertone, and in every session Mark tells you whether the color of that specific piece flatters your face.

Link to this answer

You can start without paying anything. Each day brings free energy for several sessions, and new accounts receive a one-time bonus. If you need more, energy packs are available: they are one-time purchases without subscriptions, and purchased energy does not expire. Pricing depends on your country, with local taxes shown before payment.

Link to this answer

Yes, for unused energy. Within 14 days of purchase you can cancel your package and request a refund for any energy you have not yet spent. Spent energy cannot be refunded. Full instructions are available in our Refund policy, and questions can be sent to hello@10of10.fit.

Link to this answer

Three photos and your height. The face photo lets the colorist identify your undertone. Two full-length photos, from the front and from the side, together with your height, let the tailor estimate measurements. Using these photos and the product image, the photographer generates your try-on visual.

Link to this answer

Your photos and try-on visuals reside in a private secure storage space accessible solely to you. They are processed by Google as our AI provider. We do not sell your personal data or use it for advertising purposes. Read full details in our Privacy policy.

Link to this answer

Inside the app, go to: "Account → Privacy → Delete my data". This removes your profile and photos, your measurements, past history, plus try-on visuals; what happens to purchased energy is explained in our Refund policy. Guest data without an account is erased automatically within 24 hours.

Link to this answer

No, you can start as a guest. To save your profile and measurements, plus your collection, sign in with Google or Apple. The service is intended for people aged 16 and older.

Link to this answer

Use any browser on a phone or computer at 10of10.fit. For iPhone, our app in open beta (TestFlight) includes a Safari extension: a round 10of10 button appears on clothing product pages. Desktop computers can use our Chrome extension, and online retailers can embed the atelier on their websites.

Link to this answer

Not yet: our iPhone app is currently in open beta via TestFlight. Everything core runs directly in the browser at 10of10.fit.

Link to this answer

Online clothing and footwear stores: simply paste the product link. Some stores block automated access. If the atelier cannot open the webpage, simply upload a photo of the item instead.

Link to this answer

Six languages: English, Spanish, German, Polish, Ukrainian and Russian. The entire interface operates in these same languages.

Link to this answer